The AI chatbot answers criteria queries instantly from internal staff, brokers and customers.

The lowest rate on offer is now a five-year fixed rate remortgage at 4.17%.

The lender has also holding rates across the range.

The new criteria enhancements cover residential and buy-to-let applications.

The improvement enables customers to purchase a property below market value. 

The lender now has six BDMs across England and Wales.

20% say a fluctuating income means they’ve had to push back their property ownership ambitions.

Consumer buy-to-let, regulated bridging loans and all standard variable rate products remain unchanged. 

The lenders are reducing their variable rates by more than the Bank of England's recent 0.25% rate cut.

Simon brings over 30 years of industry expertise to the role.