"This collaboration aims to eliminate administrative burdens, ensure consistent and auditable decision-making, and ultimately enhance the customer experience."
- Alexis Rog, founder and CEO of Sikoia
Sikoia has announced a strategic partnership with Tandem Bank to automate key aspects of income verification and document handling processes, driving greater efficiency for both brokers and customers.
Sikoia automates key verification checks — including income, employer, affordability assessments, and application completeness — directly from customer-submitted documents and other data sources.
The automated solution processes all payslips and bank statements submitted by brokers and customers and identifies discrepancies and anomalies.
Alexis Rog, founder and CEO of Sikoia, commented: “Our partnership with Tandem Bank marks a key milestone in transforming income verification and document processing for the mortgage industry. This collaboration aims to eliminate administrative burdens, ensure consistent and auditable decision-making, and ultimately enhance the customer experience. At Sikoia, we are committed to driving success through collaboration and are excited to work with forward-thinking organisations like Tandem that embrace cutting-edge technology to improve efficiency and broker satisfaction.”
Nigel Brookes, director of second charge sales and distribution at Tandem Bank, added: “Tandem is starting the new year on a strong note, and our partnership with Sikoia underscores this commitment. By harnessing their AI-driven technology, we’re transforming a traditionally time-consuming process into a streamlined, efficient workflow - enabling faster and more accurate service for our customers. This partnership reflects our dedication to driving innovation and setting new benchmarks for efficiency and customer satisfaction for second charges.”
