Filters allow users to focus on specific Consumer Duty outcomes, including Products and Services, Price and Value, Consumer Understanding, and Consumer Support.
The Financial Conduct Authority (FCA) has fined TSB Bank plc £10,910,500 for failure to ensure customers in arrears were treated fairly, including mortgage customers.
Mark Tosetti, CEO of Broker Conveyancing, explores why Consumer Duty might be most relevant to advisers with remortgaging clients, who could be in a very different position and facing...