Nationwide has taken further steps to make its services easier to use and more supportive for customers with mental health problems.

The number of homes for sale are a fifth (21%) higher than a year ago, with buyer demand up 11% and sales agreed 15% higher.

The regulator has warned that the ‘clock is ticking’ on implementation of the second phase of Consumer Duty.

The growth of AI, struggles to attract younger talent, and retiring IFAs were all cited as reasons for adviser shortages.

Firms are seeking experienced advisers who can hit the ground running, as well as diversify into more complex markets.

The regulator will publish updates on investigations as appropriate and be open about when cases have been closed with no enforcement outcome.

The Society says the rebrand acknowledges its evolution beyond its initial roots.

Almost a third of consumers who have heard of Consumer Duty feel they had received less clear financial advice in the last six months.

Early 2024 sales activity saw a 33% increase compared to December last year.

Rachel Shaw from workplace relationships specialist, CMP, explores how the financial services industry can deliver on the FCA's diversity and inclusion targets.