Quantum Mortgages appoints customer experience manager

Claire will focus on enhancing brand awareness, broker engagement and loyalty.

Related topics:  Mortgages,  Buy-to-let
Rozi Jones | Editor, Financial Reporter
25th May 2023
Claire Coulson-Joy
"We are delighted to have Claire on board and are confident that her expertise, passion, and dedication will help us to achieve our business objectives"

Specialist buy-to-let lender, Quantum Mortgages, has appointed Claire Coulson-Joy as marketing and customer experience manager.

Claire has previously worked with Quantum as a contractor and now joind full-time to enhance the lender's marketing and customer experience strategies.

In her new role, Claire will be responsible for developing and implementing Quantum Mortgages' marketing strategy, brand identity and overseeing all customer experience systems and initiatives.

Claire commented: "I am thrilled to be joining the team at Quantum Mortgages. Having worked with them since before they launched, I know first-hand the passion, dedication, and expertise that they bring to their business. I am excited to be a part of this dynamic team and to help drive their growth even further."

A spokesperson from Quantum Mortgages said: "We are delighted to have Claire on board and are confident that her expertise, passion, and dedication will help us to achieve our business objectives and continue to deliver exceptional services."

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