"ChatGPT could help streamline communication, automate processes, and improve overall efficiency."
Conveyancing firm, ONP Group, is integrating its systems with ChatGPT to automate document analysis in the conveyancing and remortgage process.
ONP Group incorporates O’Neill Patient Solicitors, Grindeys, and Cavendish Legal Group.
Launched in November last year, ChatGPT’s artificial intelligence allows it to give adaptive, human-like responses to questions, write stories and engage in conversation. It can even challenge incorrect premises and reject inappropriate requests.
With several cases already scoped and under development, the Group aims to reduce the time required for manual processes and allow its legal team to focus on the more complex aspects of the transaction, reducing the time taken to complete the conveyancing process.
ONP Group aims to streamline the handling of documents from multiple providers, each with their own distinct structure and layout. By implementing ChatGPT, the necessary information will be extracted automatically, resulting in a significant reduction in time and resources required to process each document individually.
The firm’s technology team plans to test the accuracy of ChatGPT’s extracted data against conventional automation methods to identify and address any discrepancies that may arise.
Andrew Taylor, CTO of ONP Group, said: "We are thrilled to be the first high-volume conveyancer to integrate with OpenAI, which will not only streamline our operations, but will also allow us to continue to deliver top-quality service to our clients while reducing costs and increasing efficiency.
“Investing in modern technology, such as ChatGPT, is a key part of our strategy. To remove administration tasks for our case managers, freeing up time to devote to our partners and their clients. This will allow us to set a new standard in the legal sector.”
When asked to comment on the integration, ChatGPT said: “As an artificial intelligence language model, I don't have emotions like humans do. However, I can tell you that integrating with a conveyancing company would be a significant opportunity for ChatGPT to expand its reach and provide value to clients in the property industry.
“By working with a conveyancing company, ChatGPT could help streamline communication, automate processes, and improve overall efficiency. This integration would also provide the opportunity to learn and improve upon its capabilities in the legal and real estate domains, ultimately enhancing its ability to deliver top-notch services to clients.”
