"Our new name reflects how much we focus on collaborating towards making our shared goal of helping clients’ homeownership dreams come true."
- Franco Di Pietro, head of intermediary mortgages at Newcastle BS
The intermediary arm of Newcastle Building Society has rebranded from ‘Newcastle Intermediaries’ to ‘Newcastle for Intermediaries’ as part of a brand refresh.
The refresh includes a new broker website, offering an enhanced user experience and navigation, along with new solutions and tools.
The website will offer brokers daily updates on service standards, as well as tools including an interactive product finder to identify suitable products faster, an enhanced criteria search tool, a BDM finder and a live chat facility with direct access to the lender’s intermediary support team.
Franco Di Pietro, head of intermediary mortgages at Newcastle Building Society, said: “Our new website demonstrates our commitment to partnership and to helping brokers deliver those ‘feel-good’ moments for their clients. Our new name reflects how much we focus on collaborating towards making our shared goal of helping clients’ homeownership dreams come true.
“The launch of Newcastle for Intermediaries’ new website marks the next step in our investment into technology that will help us to offer an improved broker experience. The new website will play a key role in making the process run as smoothly as possible and we want brokers to help inform future development with their feedback.”
