"We believe that digital innovation and automation are key to enhancing customer experiences and streamlining processes. "
- Nick Hale, CEO of Movera
Movera, whose brands include LMS, ONP Solicitors and Cavendish Legal Group, has made a strategic investment into Collaborative Conveyancing to help transform the way conveyancers manage enquiries.
The investment and partnership will help Collaborative Conveyancing to grow its newly launched Enquiry Manager tool. The platform leverages Artificial Intelligence (AI) and Natural Language Processing (NLP) to digitise and streamline the process of managing pre-contract enquiries, which will reduce the time taken to complete a property purchase.
Until now, conveyancers have been reliant on exchanging information with clients, the other side’s conveyancers and third parties via email — a time-consuming, manual process that can lead to delays and errors. Enquiry Manager introduces a more efficient way to extract, identify, track, and manage the large volume of pre-contract enquiries that conveyancing firms receive.
Collaborative Conveyancing’s tool extracts information from emails and attachments, automatically putting them into Enquiry Manager so all the information is held in one place.
Enquiry Manager will be rolled out across Movera’s conveyancing brands including ONP and Cavendish Legal Group. This will enable its conveyancers to streamline the way they handle enquiries and, in turn, deliver faster, more accurate results to clients.
Nick Hale, CEO of Movera, commented: “Movera is dedicated to improving and speeding up the home buying and selling process through digital innovation. Our investment in, and partnership with, Collaborative Conveyancing is yet another step we are taking to help achieve this.
“We believe that digital innovation and automation are key to enhancing customer experiences and streamlining processes. The use of Enquiry Manager will enable our property lawyers to spend more time focused on what they do best: providing the technical support and guidance for clients, creating experiences that are digital when they can be, and personal when they need to be.”
Chris Harris, co-founder of Collaborative Conveyancing, said: “Enquiries have been on the lips of conveyancers for a number of years now. I am delighted that we have joined forces with LMS and Movera at this crucial time to offer an automated and measurable solution to the way enquiries are raised and responded to.
“We invite conveyancers to show us how they deal with enquiries at present to collaboratively work with them to improve current processes and systems to benefit the property market as a whole.”
