"This partnership will enable brokers to better serve their clients, particularly with the increased scrutiny under Consumer Duty."
- Nicola Firth, CEO of Knowledge Bank
Criteria sourcing platform, Knowledge Bank, has partnered with self-build mortgage specialists, BuildLoan. This collaboration aims to provide enhanced support for mortgage brokers, as they guide clients through the complexities of self-build financing amidst the landscape of Consumer Duty regulations.
The Consumer Duty changes have raised the bar for customer care, compelling mortgage brokers to demonstrate a higher level of understanding and accountability in their recommendations.
Recognising this shift, Knowledge Bank and BuildLoan have joined forces to give brokers tools and resources to confidently navigate the self-build market.
Brokers can use Knowledge Bank to understand the key lending criteria for self-build finance, then contact BuildLoan directly from their Knowledge Bank account to find the right Consumer Duty-compliant solution for their home-building clients.
Nicola Firth, CEO of Knowledge Bank, commented: “We’re excited to partner with BuildLoan at such a pivotal time for both the mortgage industry and the self-build market. This partnership will enable brokers to better serve their clients, particularly with the increased scrutiny under Consumer Duty. Together, we can help brokers feel confident in the advice they’re providing, while opening the door to more self-build opportunities.”
Raymond Connor, CEO of BuildLoan, added: “Our mission has always been to make self-build projects accessible and achievable for everyone. By partnering with Knowledge Bank, we’re ensuring that mortgage brokers have the support they need to guide their clients through the self-build process, from securing finance to completing their dream homes.”
