"For brokers, we understand that their time is so precious, even getting a quick no to a case allows them to move on and use the time working on other opportunities."
- Shane Chawatama, sales director at Knowledge Bank
Seven new lenders have joined Knowledge Bank's 'Notify' business enquiry platform, which helps brokers to place cases faster and with more transparency.
Notify comes into play when a broker has conducted a criteria search, but they have a case that doesn’t quite fit. Notify enables brokers to contact multiple lenders at once with the details of the case and their enquiry so that a BDM or underwriter can provide a response, and can be divided by postcode region to ensure the correct BDM sees the case.
Since its launch in September 2023, Notify has seen over £100m of new business referred to lenders from brokers.
Seven new lenders have joined service since the start of the year for brokers to engage with directly on their new business enquiries. Stafford Railway Building Society, Buckinghamshire Building Society, Newbury Building Society, Earl Shilton Building Society, Leek Building Society, Gatehouse Bank and NatWest are now all live on the system and join the 26 lenders already live on the service.
The quickest case to be agreed so far this year was by NatWest who reviewed it and invited the broker to submit a decision in principle in under nine minutes.
Notify is available to all brokers who are subscribed or currently on a free 30 day trial with Knowledge Bank and comes at no extra cost.
Shane Chawatama, sales director at Knowledge Bank, commented: “With the latest lenders to join Notify, we know this will make it even faster for our 4,000 plus broker community to place their cases with confidence. We have used our search insights to determine which lenders would deliver the greatest value to our brokers. Based on the most popular searches and criteria gradings, brokers are able to see which lenders are most likely to accept their case and then present it to the lender to iron out any quirks or questions to secure a home for it.
"For brokers, we understand that their time is so precious, even getting a quick no to a case allows them to move on and use the time working on other opportunities. But having that surety of a written record of the detailed conversation about the case dramatically reduces the chances of things going wrong later on in the process. There are not many things worse for a broker than submitting a case and their client paying fees, only to be declined later down the line due to a technicality on the lender’s criteria. Notify is there so you can be sure that when you send the case in, it’s a smooth journey through to the offer.”
Emma Parker, business development manager at Stafford Railway Building Society, added: “Stafford Railway Building Society is excited to be partnering up with Knowledge Bank on its new proposition, Notify. Notify is simple and easy to use, and we highly recommend users of knowledge bank to get on board with this feature. We have already received cases to consider that users were finding difficult to place, so it’s a win for the client, broker and us!”
