Just Mortgages appoints sales director for client services

Part of Gareth's role will be recruiting, developing, and retaining advisers.

Related topics:  Mortgages
Rozi Jones | Editor, Financial Reporter
19th June 2024
Gareth Lowndes Just Mortgages
"Gareth is the right man for the job to ensure we are maximising every opportunity, finding the right talent and always delivering that five-star service."
- John Phillips, CEO of Just Mortgages and Spicerhaart

Just Mortgages has promoted Gareth Lowndes to the new position of sales director for client services.

In his new role, Gareth will develop the client services booking team and engage with advisers across the company, monitoring business sales targets and driving both revenue and protection sales growth.

He will also play a pivotal role in recruiting, developing, and retaining advisers, as well as ensuring adherence to regulatory responsibilities and best practices.

Gareth has been an integral part of the Just Mortgages team since 2011. Based in South Wales and working closely with the Darlows estate agency business, Gareth has risen through the ranks from a mortgage and protection adviser, to divisional sales director and on to financial services director.

Gareth Lowndes said: “I am very excited to be taking on this new role and to be part of the year on year growth in Just Mortgages.

“Expanding our client servicing and retentions business is a great opportunity for both clients and brokers alike. Our enhanced offering is a win for our clients, it allows us to ensure they feel cared for and that they can be confident in achieving the best outcome. Our brokers will be more successful and have greater career options available.

“Customer retention is widely talked about in the industry and along with the support of great technology in Smartr365, we can now grow to another level.“

John Phillips, CEO of Just Mortgages and Spicerhaart, added: “I fully believe this is one of the most important appointments we’ve ever made, strengthening the tremendous work Jess Brome and the client services team have done to expand our service and grow our business. With his skills, knowledge and experience, Gareth is the right man for the job to ensure we are maximising every opportunity, finding the right talent and always delivering that five-star service.

“With the strength of our team and the additions of new people and new technology in the form of Smartr365, there’s no question that client services will play an even bigger role in our operation moving forward. I congratulate Gareth on the new role and look forward to work closely with him in this exciting new chapter in his career.”

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