"We know advisers spend too much time on administration and low-value tasks, and AI technology can change this."
- Alex Hore, managing director of UK wealth at Iress
Iress has integrated with AI-driven PlannerPal, adding to the list of Xplan integrations available for financial adviser clients.
Iress says the new addition will help advisers achieve greater efficiency, reduce costs and take charge of Consumer Duty obligations.
PlannerPal uses AI technology to generate meeting transcripts, actionable summaries and written follow-ups. Integrating PlannerPal with Xplan will make it easier for advice firms to track client interactions, quickly recall client information, and automatically generate client emails and documentation in the adviser’s unique style and format.
Alex Hore, managing director of UK wealth at Iress, said: “The team at PlannerPal share our view that technology should help advice firms work smarter and more efficiently. We know advisers spend too much time on administration and low-value tasks, and AI technology can change this.
“Adding PlannerPal to our list of Xplan integrations helps our advice clients do more of the work that matters, like delivering great, personalised advice and service while taking advantage of the benefits of technology. It also supports our strategy to be a better integrator and business partner.”
Mark Whitcroft, CEO and co-founder of PlannerPal, added: “While AI technology has advanced rapidly, it’s crucial to have the right tools tailored to your specific role and need. PlannerPal empowers advisers and their teams to harness AI without disrupting established workflows. We are thrilled to collaborate with Iress to help advisers realise the immediate value of AI in daily advisory tasks. Our customers have already seen a doubling in the capacity of client interactions, showcasing the efficiency gains achievable with PlannerPal.”
