"Nina and Lauren’s appointments expand our capabilities for delivering tailored solutions in an ever-changing market. "
- Laura Sneddon, head of mortgage sales at Hinckley & Rugby
Hinckley & Rugby Building Society has appointed Nina Andrew and Lauren Baylis to its intermediary team as telephone business development managers (BDMs).
Nina Andrew joins with a robust background in financial services with over a decade of experience in client relations and account management, having held roles such as protection specialist and business support manager at Mortgage Advice Bureau.
Lauren Baylis also brings extensive expertise to the team, having worked as a mortgage broker with Strike Financial Services and Purplebricks.
As telephone BDMs, Nina and Lauren will serve as the first point of contact for brokers, addressing product queries and assisting with applications. They will provide brokers with up-to-date insights on Hinckley & Rugby Building Society’s offerings, including niche products tailored to clients’ specific needs. Focused on building and nurturing strong relationships, they will ensure a smooth and supportive experience for intermediaries while collaborating closely with field-based BDMs to ensure an efficient service.
Laura Sneddon, head of mortgage sales at Hinckley & Rugby, commented: “We are dedicated to growing our team to ensure we remain a trusted partner for brokers and deliver the best possible outcomes for clients. Nina and Lauren’s appointments expand our capabilities for delivering tailored solutions in an ever-changing market. Their expertise and passion for exceptional service align perfectly with our vision.”
Nina Andrew, said: “Hinckley & Rugby Building Society is an organisation that truly values its brokers and takes a tailored approach to lending. I look forward to working with the team to provide intermediaries with the support they need to deliver outstanding outcomes for their clients.”
Lauren Baylis added: “Joining HRBS is an incredible opportunity to contribute to a society that has such a strong reputation in the industry. I’m passionate about helping brokers navigate the mortgage market and delivering the exceptional service they deserve.”
