Hinckley & Rugby for Intermediaries has expanded its partnership with PEXA and Optima Legal, launching its fee-assisted remortgage service to the whole of market.
The partnership enables all brokers to access Hinckley & Rugby for Intermediaries’ fee-assisted remortgage service, delivered by Optima Legal and powered by PEXA’s technology. Through an online case tracking portal, borrowers can stay informed about the progress of their remortgage, enhancing transparency and confidence in the process. Following its initial adoption at the end of last year, Hinckley & Rugby is now extending broker access to this service.
Since launching its remortgaging platform in 2022, PEXA has expanded its capabilities to streamline property transactions by reducing manual processes, enhancing data connectivity, and improving transaction certainty. PEXA’s platform enables lenders and law firms to exchange information seamlessly, driving industry-wide efficiency and shaping the future of digital property transactions in the UK.
PEXA has been a long-standing partner of Hinckley & Rugby, with the lender becoming one of the first to adopt PEXA Pay - the UK’s only active payment system designed specifically for property transactions. In 2022, Hinckley & Rugby became the first UK lender to complete an entirely digital remortgage through PEXA’s platform.
According to UK Finance, 1.8 million borrowers with fixed rate mortgages are due for renewal in 2025, increasing the need for fast, reliable, and transparent remortgage solutions.
Laura Sneddon, head of mortgage sales and distribution at Hinckley & Rugby for Intermediaries, commented: “At Hinckley & Rugby, we understand the challenges brokers face when navigating the remortgage market, especially during peak periods. By expanding our remortgage proposition, in partnership with PEXA and Optima Legal, to the whole of market, we are offering a streamlined process ensuring their clients receive a faster, more transparent, and more reliable service. Our focus is on empowering brokers with the right tools to support their customers effectively, ensuring a more refined remortgage experience.”
Joe Pepper, UK CEO for PEXA, added: “The expansion of the remortgage service, in collaboration with Optima Legal, enhances connectivity between brokers, lenders, and borrowers by leveraging PEXA’s advanced digital infrastructure. This not only expedites key processes such as title checks and charge registration but also ensures greater certainty and efficiency in completions.
“Since launching our remortgaging platform in 2022, PEXA has continued to grow in the UK, helping lenders and law firms digitise property transactions at scale. Our strengthened partnership with Hinckley & Rugby demonstrates how digital transformation can deliver real-world improvements for brokers, lenders, and homeowners alike.”
Duncan Wadsworth, client director at Optima Legal, said: “We know brokers and borrowers are looking for greater certainty in the remortgage process, particularly with so many deals maturing in the coming months. Expanding this service to the whole of market ensures that more customers can benefit from a smoother, faster, and more transparent experience.
“At Optima Legal, we are committed to transforming remortgage services through best practice governance and operational excellence. This partnership supports our mission to provide lenders and brokers with scalable, compliant, and highly efficient solutions that improve both speed and customer outcomes.”
