"This initiative, introduced in response to direct broker feedback, has been designed to simplify the application process and enhance collaboration, enabling brokers to effectively tackle even the most complex cases"
- David Lownds, head of products and marketing at Hanley Economic
Hanley Economic Building Society has launched a new initiative aimed at simplifying the application process for mortgage intermediaries and providing faster decisions on complex mortgage cases.
From today, Hanley is introducing a weekly broker case discussion forum, offering brokers direct access to the Society’s key underwriting decision-makers.
The 30-minute sessions, held via Teams every Tuesday at 12pm, will allow brokers to discuss their most challenging cases with Hanley’s underwriting team leader and head of commercial performance.
Whether dealing with self-build mortgages, shared ownership, retirement interest-only cases, or other intricate scenarios, brokers can receive real-time guidance.
David Lownds, head of products and marketing at Hanley Economic Building Society, commented: "This initiative, introduced in response to direct broker feedback, has been designed to simplify the application process and enhance collaboration, enabling brokers to effectively tackle even the most complex cases in partnership with our key decision-makers
“Our goal is to equip brokers with the resources and support they need to achieve the best outcomes for their clients. We hope this forum will prove to be another valuable step in strengthening relationships with our valued intermediary partners."
