"We're excited to roll out to our entire panel and announce additional features very soon."
- Pete Dockar, chief commercial officer at Gen H
Fintech mortgage lender, Gen H, has launched a new AI-powered packaging tool, built on Google Cloud, that automatically analyses and categorises documents required for mortgage applications.
Gen H says it is one of the first mortgage lenders in the UK to be collaborating directly with Google Cloud to streamline the application process.
The new tool allows brokers to provide and review all of their client’s documents in one go. The system will automatically sort the documents, package the case and give feedback to the broker if it identifies any problems – all without any back and forth with the underwriter. Gen H says the system lays the groundwork for full automatic income verification.
Gen H launched the tool to its Club – an exclusive group of priority broker partners – two weeks ago to collate feedback before rolling it out to its full intermediary panel across England and Wales.
This is the first launch in the lender’s forthcoming suite of application improvements, which are on schedule for implementation in January 2024.
Since its launch to intermediaries in 2021, Gen H has built a series of tools including its affordability calculator, criteria centre and Gen H Pro submissions and case management tool.
Pete Dockar, chief commercial officer at Gen H, said: “It's important we give our partners the tools required to provide certainty, sooner to customers. It's also important that we utilise technology to deliver better outcomes for customers.
"We hear how difficult it can be to work with other lenders, so we welcome collaboration with partners such as Google Cloud and Experian to drive this technology forward for the better. We're excited to roll out to our entire panel and announce additional features very soon.”
