"This latest upgrade will significantly improve the broker journey, particularly with the additional functionality and enhanced case tracking features."
- Head of mortgage sales, Claire Askham
Buckinghamshire Building Society has launched a new online mortgage portal, designed to streamline the mortgage application process.
The new system features streamlined navigation, enhanced tracking with real-time updates and notifications and, for the first time, allows intermediaries to submit DIPs for both residential and buy-to-let cases directly through the platform, facilitating a smoother process for clients.
Head of mortgage sales, Claire Askham, said: “This launch marks a significant milestone in our digital transformation journey, following the recent redesign of our intermediary website, along with the addition of a criteria search tool, events calendar and new affordability calculators.
“Our aim throughout this period of digital change has been to provide a more efficient and enjoyable experience for our broker partners. I believe this latest upgrade will significantly improve the broker journey, particularly with the additional functionality and enhanced case tracking features.
“We’re constantly exploring ways to improve our systems and processes here at Buckinghamshire Building Society and are looking forward to rolling out more features in the coming months.”
