"Support structures and incentives such as expanded LTV offerings may help to alleviate a degree of the strain being felt by both brokers and buyers."
- David Morris, Head of Homes at Santander
Over 80% of mortgage brokers are seeing an uplift in client interest in new town developments as demands on housing stocks continue to grow, according to new research from Santander.
The East of England tops the list of desirable locations, with over half (52%) reporting demand in the region. Scotland, the South East, and the South West are also sought-after (all 23%), closely followed by Wales (22%).
Spearheaded by the government’s new task force initiative to build 1.5 million new homes, new towns encompass large-scale developments built on greenfield land, separated from existing settlements, with each site being eyed to host at least 10,000 homes. The recent surge in interest and government targets has the majority (78%) of mortgage brokers optimistic about the new town initiative and its potential impact on home ownership across the UK, with 83% believing it will dramatically change the homeownership landscape in the next three years.
Mortgage brokers also report that buyers are looking beyond just roofs over their heads. Among those expressing interest in new towns, nine in ten brokers say access to medical facilities is crucial for their clients, with 58% citing it as an extremely important consideration. Other key factors include access to quality schools (88%) and robust transport links (87%).
Despite the growing interest, the new towns initiative has not come to fruition unchallenged, as almost all mortgage brokers (99%) report to have experienced a range of issues when faced with supporting a new build purchase. The most experienced issues were a lack of, or miscommunication, between the customer and the builder, and issues with the quality of the new build (both 35%).
The study further uncovered that a large number of mortgage brokers believe that buyers looking to settle in new towns could benefit from financial support aligned with these communities’ unique advantages. Nearly half (44%) advocate for discounted mortgage rates to reflect the energy efficiency of new-build properties. Others call for expanded high LTV products (43%) and innovative developer incentives (41%) to help ease the transition for buyers.
Looking ahead, over four fifths of brokers (83%) expect it to significantly reshape the homeownership landscape over the next three years, although most agree that broader support measures will be crucial. This includes increased availability of high-LTV mortgage options to ease deposit constraints (85%) and greater lender recognition of builder incentives (83%).
David Morris, Head of Homes at Santander, commented: “The growing appeal of new towns highlights a shift in priorities among today’s home buyers. In addition to affordability and getting a foot on the property ladder, buyers want a holistic community that supports their families’ needs, with reliable healthcare, strong education options, and seamless transportation.
“There have been unavoidable challenges, as is the way with any new and ambitious initiative. However, support structures and incentives such as expanded LTV offerings may help to alleviate a degree of the strain being felt by both brokers and buyers.”
Chris Curtis, MP for Milton Keynes, said: “New Towns like Milton Keynes show what’s possible when we commit to building thriving, connected communities where people can live, work, and grow. I’m incredibly proud to represent a constituency that exemplifies these values and it’s really encouraging that brokers are seeing an 80% rise in interest in new towns from prospective buyers. Like these brokers, I believe new towns will dramatically change the homeownership landscape in the next three years. This is a promising direction for both brokers, and buyers alike.
"New towns are about more than just houses - they’re about creating a sense of belonging and building a shared future we can all take pride in."
