"This is a truly collaborate approach which can only enhance the industry's desire to continually raise standards for the benefit of customers."
- William Lloyd-Hayward, chief operating officer at the Brightstar Group
The Brightstar Group has achieved NACFB Assurance status, which recognises firms that achieve high industry standards and service.
Launched last April by the National Association of Commercial Finance Brokers (NACFB), NACFB Assurance is an evolution of the trade body's long-established Minimum Standards Review, a process which supports member brokers and attests to their professional standards journey.
In recognition of having completed the review, the Association has rewarded Brightstar with an exclusive logo, a custom assurance certificate, and a bespoke document that can be shared with borrower clients outlining why they should partner with the NACFB Member firm.
Brightstar has also been furnished with documentation for lenders which provides an overview of commonly requested information designed to save brokers from having to frequently reshare business data with their entire lending panel.
William Lloyd-Hayward, chief operating officer at the Brightstar Group, commented: “We are delighted to have completed the NACFB Assurance consultation. This milestone reflects our team’s hard work and our commitment to excellence. It reinforces our position as a trusted financial partner."
"This is a truly collaborate approach which can only enhance the industry's desire to continually raise standards for the benefit of customers. If your firm hasn’t considered this process yet, I recommend getting in touch with the NACFB team.”
NACFB managing director, Norman Chambers, added: "We'd like to thank the Brightstar team for their commitment to the process. We believe that NACFB Assurance status embodies the gold standard for intermediary professionalism."
