"Having listened to feedback from the pool of brokers we currently work with, we have taken the initiative and upgraded our portal "
Foundation Home Loans has launched a new version of its online broker portal with a series of improvements, including better clarification concerning client documents that have been received or are outstanding.
With the new portal, brokers will also be able to copy DIP certificates and full mortgage applications on both accepted and declined cases, as well as change the number of applicants up to the DIP decision.
When using the portal, brokers are advised to use the side navigation on the left of the page, as all changes will auto-save.
Foundation Home Loans stressed that all clients’ documents must be uploaded to the portal, as any supporting documents that are emailed separately will not be accepted.
Jeff Knight, Director of Marketing, Foundation Home Loans, said: “Having listened to feedback from the pool of brokers we currently work with, we have taken the initiative and upgraded our portal to better suit those engaging with it.
"The improvements ensure brokers have a far better overall view of their clients’ cases, allowing them to prove value and offer a more efficient service. We are constantly looking at ways to adapt to the changing requirements of brokers and enhance their experience when registering with Foundation Home Loans.”